The transport of our group was absolutely perfect! Not a thing to worry about. Our driver was waiting at the airport for us holding a sign with our name and drove us over an hour away directly to our hotel. Great job! Thank you and see you on our next trip!
Your questions, answered.
Everything you need to know before booking your private driver in Marseille and Provence. Another question? WhatsApp +33 6 58 25 46 10, quick reply, usually within 5 min (7 am-9 pm).

Three options: online on this site (instant price and secure payment), on WhatsApp at +33 6 58 25 46 10 (quick reply, usually within 5 min (7 am-9 pm)), or by phone. You receive a confirmation of your booking.
Yes. The fare is per vehicle (not per person), all taxes included (French VAT not applicable, art. 293 B CGI), tolls and luggage included, with no weekend or public-holiday surcharge. The confirmed amount is the amount you pay.
On the real route distance from Google Maps. The website simulator shows the exact fare before you book: sedan, Business or van.
We track your flight in real time and 60 minutes of waiting are free at the airport. No extra charge if the plane is late.
Meet & greet in the arrivals hall with a name sign, luggage help included. Your driver is easy to reach on WhatsApp: +33 6 58 25 46 10.
Yes: pick-up in the car park, right at the exit of your ship’s terminal (Môle Léon Gourret), with a sign showing your name. Fixed sedan prices: €60 to the airport, from €45 to city-centre hotels or Saint-Charles station.
It is a fixed price based on the real distance (11 km): by sedan, €60 from the airport to the station, €55 from the station to the airport. The main rides from the station are on our Aix TGV station transfer page.
Sedan or Tesla: 4 passengers, 3 suitcases. Mercedes V-Class van: 8 passengers, 8 suitcases. (2 carry-ons = 1 suitcase)
Free cancellation up to 24 hours before pick-up (48 hours for trips over 100 km, excursions, half-day and full-day packages and hourly bookings). Full details in our terms.
Secure online card payment, remote payment link, or payment to the driver if agreed at booking (card, cash, PayPal or bank transfer). Invoice on request.
Yes — service in French and English, with WhatsApp replies also available in Arabic. International travellers welcome.
Yes. The fixed price is calculated on the real distance via the simulator; sedan and van available, 24/7. Major destinations each have their own page, for example Nice.
Yes: Yahiaoui Hamid EI is a registered private-hire (VTC) company — VTC card EVTC013210032, SIREN 892 691 288, professional insurance. Pre-booked rides only. See our legal notice for full details.
Your flight or train is tracked in real time, and you talk directly to Hamid on WhatsApp.
It is very rare: every pick-up is planned with a buffer and your flight is tracked in real time.
No: the confirmed price is all-inclusive, and tipping is never expected in France. It remains entirely at your discretion.
As soon as you know your schedule. Last-minute bookings remain possible subject to availability (WhatsApp quick reply, usually within 5 min (7 am-9 pm)); for a ride between 9 pm and 7 am, book before 7 pm (the day before for a pickup after midnight) for immediate confirmation; after that, requests remain possible on WhatsApp subject to availability.
Yes: the Mercedes V-Class van takes bulky equipment. Mention it when booking and the pick-up is confirmed in writing.
No. Two ways to book: pay online to reserve your time slot (full refund if the trip cannot be provided), or book without paying and settle on board (card, cash, PayPal, transfer).
Yes — one WhatsApp message is enough. If your flight changes, Flightradar24 tracking adjusts the pick-up time automatically.
Infant carrier, child seat and booster are provided free on request. Just tell us the child’s age (or weight) when you book.
Let us know on WhatsApp as soon as possible. Cancellation is free up to 24 hours before pick-up (48 hours for trips over 100 km, excursions, half-day and full-day packages and hourly bookings); closer to the ride, we look for a solution together — free rescheduling whenever possible.
No: the driver tracks your actual flight. Message us on WhatsApp and the pick-up time is adjusted, free of charge.
Yes: the driver helps you get seated and a foldable wheelchair fits in the boot. Mention it when booking — the Mercedes V-Class van is recommended for extra comfort.
Message us on WhatsApp: the driver checks the vehicle and agrees with you on the easiest way to return it.
Only with the parents’ prior agreement, arranged on WhatsApp: they keep the driver’s direct contact throughout the ride.
Yes: give us the passenger’s name for the sign and their phone number for direct contact. The confirmation can go to you or to the passenger. For hotels, travel agencies and companies, we offer a partner service with monthly billing.
Yes: a short stop (5–10 minutes) is free if mentioned when booking. For several stops or longer waiting, the hourly rate (€60/h by sedan, €80/h by van) applies.
International bank cards are accepted, online or on board. Cash is accepted in euros only.
A reliable and very pleasant ride to the airport in the middle of the night. Florian was very polite and helpful, we were even given water. All the communication around the ride was great too. An absolute recommendation!!
I highly recommend Hamid. Everything went very well — I was a little apprehensive because my flight was very early, but communication was perfect and he even arrived ahead of time. Thank you very much, a very pleasant experience.
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📘 Everything practical about the airport (terminals, meet-and-greet, prices) is gathered in our Marseille Provence Airport guide.
See also our comparisons: taxi or private hire: which to choose? · private driver or booking platform?